A smart motorway is a section of a motorway which uses traffic management methods designed to increase capacity and reduce congestion in particularly busy areas. These methods include using the hard shoulder as a running lane and using variable speed limits to control the flow of traffic. The following tips on how to drive safely and legally on a smart motorway are from Highways England...
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If the hard shoulder is being used as an extra lane, use the designated emergency areas for emergencies
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If your vehicle experiences difficulties - for example, a warning light comes on - exit the motorway immediately, if you can.
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