WHEN dog owner Julie Siddall sent her beloved Alsatian to the grooming parlour, she did not expect such a close shave.
But that is exactly what 12-year-old pedigree Tina got, instead of a trim and shampoo.
Julie, of Sandall View, Laughton Common, said the hairy mishap had left the family – and their dog – upset and embarrassed.
“I still can’t believe what has happened to my beautiful dog,” said Julie, 52.
“They have shaved her whole body except the head, legs and tail – she looks a disgrace.”
Julie said she booked Tina in for a bath and trim at Jaycliffe Kennels and Cattery on Laughton Common Road in Thurcroft.
“We’ve taken her there for eight years and they have always brought her back looking beautiful,” said Julie.
“But this time I got a call at work from my husband Steve who said she looked a disgrace.”
“When I got home and saw her I could have cried.”
The Siddalls have had Tina since she was three, and her mum had won awards at Crufts for her beautiful mane of fur.
Said Julie: “Tina is a lovely, happy dog and her main feature is her lovely fur.”
“Now when you look at her she knows something is wrong, she won’t look you in the eye. It’s like she’s embarrassed.”
Julie phoned the kennels straight away to complain, only to be told her husband had asked for the dog to be shaved like a pit bull.
The family dispute this, saying they did not ask for such a drastic look.
Julie said: “What disgusted me even more was that Tina hadn’t even been bathed.”
“Her skin was still oily and her ears were black. I just want to know what they were thinking.”
“I am really angry and upset.”
Karen Turner who runs Jaycliffe Kennels said the Siddalls had been given a full refund.
“I have been round to see the family to say how sorry I am and offer them a refund,” said Karen.
“We always try and do what the customer asks, and on this occasion there has been an unfortunate misunderstanding about whether they wanted the dog shaving like a staffie or a pit bull.”
Karen admitted it was not normal to shave an Alsatian so short, but said they had done a few in the past.
A staff member has also had disciplinary action taken against her for failing to wash Tina.
Now the Siddalls face a waiting game for Tina’s fur to grow back, and they fear it could take months.
Julie said: “We’ll have to buy her a coat in the winter so she’s not cold.”