Car tax con: don’t be caught out by this fake payment message

Car tax con: don’t be caught out by this fake payment message
Car tax con: don’t be caught out by this fake payment message

The government body responsible for car tax has warned drivers of a new scam trying to steal their bank details.

The Driver and Vehicle Licensing Agency (DVLA) issued the caution after drivers began receiving messages claiming to be from the DVLA, informing them their vehicle tax payment had failed.

The DVLA emphasised that it never sends out such message and anyone receiving such a message should ignore it.

Phishing scam

The latest con involves an email or text message informing the driver: “Your latest vehicle tax payment failed. It appears that some of the billing details associated with you might have expired or were otherwise changed.”

It then includes a link for victims to “update and verify” their billing details, handing the fraudsters their banking details.

It also warns that failing to tax a vehicle can lead to a £1,000 fine.

DVLA does not send text messages telling you that your vehicle tax payment has failed. If you receive a message like this, it’s a #scam

— DVLA (@DVLAgovuk) January 29, 2019

In a statement on the latest scam, the DVLA said: “We don’t send emails or text messages that ask you to confirm your personal details or payment information, such as for a vehicle tax refund. If you get anything like this, don’t open any links and delete the email or text immediately.

“The only official place to find our services and information is on”

DVLA tips to protect yourself

Only use GOV.UK so you can be sure that you’re dealing directly with DVLA. Never share images on social media that contain personal information, such as your driving licence and vehicle documents. Report online scams to Action Fraud. Report misleading adverts to search engines. Keep up to date with internet safety – read more about online scams and phishing, and how to stay safe online.

Extra fees

It also warned of other third-party websites either trying to steal drivers’ details or charging fees for services which are free through the official DVLA website.

It said: “To try and pass themselves off as genuine, these sites might include ‘DVLA’ in their web address (URL). They might also design their site to appear as if it’s DVLA – for example, using DVLA’s old ‘green triangle’ logo, which we no longer use.

“Don’t be fooled by these sites – even if they appear at the top of search engine results. Always double check you’re using GOV.UK.

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